@Felix and @Julius I already gave the unit at the drop off center, I had no choice cause this week is such a busy week for me and I just set things to do this week. In addition to the unresponsive screen I also added the problem with the speaker. I only had a problem with the speaker but didn't mind it since I could live with it, and didn't want to go with the hassle of sending the phone off to the SC. I really hope you can do something, i recently bought the lens kit and been having so much fun with it (you can check my instagram account @ebolutionate )Last time they said the motherboard was replaced, now I have a bad speaker and no touchscreen at all. I really am disappointed, I only enjoyed the phone for 5 weeks since it was sent back repaired, and now this again... it's broken. If parts just keep being replaced in the unit, can't I just have a new one? I would like to cite Art 68 c.2 of RA 7394 (Consumer Act of The Phil) which states "permit the consumer to elect whether to ask for a refund or replacement without charge of such product or part, as the case may be, where after reasonable number of attempts to remedy the defect or malfunction, the product continues to have the defect or to malfunction." If I will add the number of weeks I got hold of this phone, its only a total of 9 weeks . I ordered it Jan 16, was delivered on Jan 22 went offline on Feb 21 was returned Mar 16 and now again not working on April 26. Wow, I don't want too loose confidence in Alcatel, I just got last March an Alcatel 5019M for my wife and Alcatel 1016D for my son, I was seriously considering maybe another Flash 2 for my son (since the 1016D is just a basic phone), but this experience totally changed my mind. If it be fixed I request that it be thorough, this phone was never dropped, it has several 3rd party accessories for it's protection, and ever since it was sent for repairs the first time, you can just imagine the additional care I give this unit when I had it back
, which makes my wife jealous at times. I plead with you a speedy repair of the unit or replacement and that this would be the last time. The Job Order No is 2541. Thank you and more power.