Hi Flash community! I would like to know how to fix my problem with my Flash 2. Here is the story:
Last june I bought my Alcatel Flash 2 from lazada because i had to replace my hard bricked android one phone. That was on the 1st week of june, it was second week of class (Im currently studying as Industrial Engineer, 3rd week of june) my friend accidentally dropped my phone and slightly chipped a part of chrome from the bottom right corner of it. As I was busy studying I couldn't find a time to buy a case to protect my phone and I had to live with it cause I really need my phone for school purposes.
By September my phone suddenly showed low battery temperature warning even if its warm/hot which I found really annoying but it was midterm month and finals is close approaching. As days passed by the low battery temperature warning kept showing for no good reason. Until the day before our oral defense came my phone shutdown a couple of minutes after low battery temperature warning pops up and if I turn it on immediately it will just stop at the flash logo then proceeds to turn it off again. Last month I start getting frustrated by this so whenever my phone shows low battery temperature warning I checked my actual battery temperature with an app called ampere. And I was surprised by the results from the app, my phones battery temperature goes 0°C to -19°C in a couple of minutes then shuts itself down. I told my self what the heck is wrong with this phone. I asked for assistance at alcatel service partner at SM City Pampanga to replace my phones battery because of the problem and the person there said that it will take 15 days before I get my phone back because they had to forward my unit to Manila where their main service center is located at, but 15 days is too long as for me (School Purposes). End of story
Guys sorry for the long story, I just want to know what could probably my phones problem and is there any other way to fix it without any need to send it to a Service Center or is a Service Center my only straw.
Thanks in advance
1st image shows -7°C even if my phone is hot and Im heavily multitasking
2nd image shows the pop up Im talking about