Hi @Nat, I suggest that you have to visit the nearest Service Center within your reach.
Citylight - Express Repair
Express Repair,K303 SM Southmall, Alabang Zapote Rd.
2/Level Robinsons Place Lipa JP Laurel, Nat'l Highway
Mataas na Lupa, Lipa City, Batangas
+63 2 403-8951
Citylight Telecom Centre
3rd Flr, Space 3020 SM Bacoor
I have provided you the possible service center that may be within your convenience. Thank you.