Although we have plenty of community helpers who are always willing to help, most often than not, we are reduced to asking several questions before we could provide you answers. So, to help us help you, may I ask everyone to provide us the following details when seeking for help, please?
Device: (example: Flash Plus, Flash2, or Flash Plus 2)
Android Version: (example: Lollipop v3.6, Marshmallow v1.8, etc.)
Overview of your Concern or any other information that could help us replicate the problem
Not only this will make it easier for us to isolate the concern for immediate resolution, it will also reduce the number of posts with irrelevant information.
Cool enough? Now let's get some questions answered. Cheers!